Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 464 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) finding a middle way (d) walking off in anger
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
5. 5.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) finding a middle way (d) apologising sincerely
6. 6.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
9. 9.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
10. 10.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
11. 11.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
15. 15.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) bringing up old fights (d) saying “I feel…”
16. 16.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
17. 17.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) name-calling (d) using a calm voice
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
19. 19.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) saying “I feel…” (d) using a calm voice
20. 20.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) apologising sincerely (d) name-calling
21. 21.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) using a calm voice (d) bringing up old fights
22. 22.Which of these helps solve a conflict? (a) focusing on the problem (b) name-calling (c) shouting back (d) walking off in anger
23. 23.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
24. 24.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
27. 27.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
29. 29.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
30. 30.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
32. 32.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
33. 33.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
34. 34.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
36. 36.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
38. 38.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
39. 39.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) using a calm voice (d) name-calling
40. 40.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) taking sides at once (d) focusing on the problem

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