Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 472 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) finding a middle way (d) taking sides at once
2. 2.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
3. 3.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
6. 6.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) walking off in anger (d) listening without blame
7. 7.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
8. 8.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
9. 9.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
10. 10.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
12. 12.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
13. 13.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) bringing up old fights (d) spreading gossip
14. 14.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
15. 15.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 4 (d) step 2
16. 16.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) bringing up old fights (d) finding a middle way
17. 17.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) focusing on the problem
18. 18.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
19. 19.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
20. 20.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) taking sides at once (d) bringing up old fights
21. 21.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) taking sides at once (d) saying “I feel…”
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
23. 23.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
25. 25.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) apologising sincerely (d) shouting back
27. 27.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
30. 30.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
31. 31.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) shouting back
32. 32.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 2 (d) step 1
34. 34.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
35. 35.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) spreading gossip (d) walking off in anger
36. 36.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
37. 37.True or false: “shouting back” makes a conflict worse. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
39. 39.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students