Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 474 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
4. 4.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
6. 6.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
7. 7.Which of these helps solve a conflict? (a) bringing up old fights (b) finding a middle way (c) shouting back (d) spreading gossip
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 1 (d) step 4
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
10. 10.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
11. 11.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) spreading gossip
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
16. 16.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) focusing on the problem (d) listening without blame
17. 17.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) walking off in anger (d) apologising sincerely
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
19. 19.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
21. 21.Which of these helps solve a conflict? (a) focusing on the problem (b) taking sides at once (c) shouting back (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
23. 23.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
24. 24.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
25. 25.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 1 (d) step 3
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
27. 27.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) shouting back (d) name-calling
28. 28.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
29. 29.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
30. 30.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) taking sides at once (d) shouting back
32. 32.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) listening without blame (d) shouting back
34. 34.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
35. 35.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) saying “I feel…” (d) apologising sincerely
36. 36.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
37. 37.True or false: “name-calling” helps solve a conflict. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
40. 40.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) name-calling (d) listening without blame

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