Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 475 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
3. 3.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
5. 5.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) shouting back (d) finding a middle way
6. 6.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
7. 7.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
9. 9.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
11. 11.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) apologising sincerely
12. 12.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
13. 13.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
14. 14.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) listening without blame (d) saying “I feel…”
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
17. 17.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
18. 18.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) spreading gossip
19. 19.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) saying “I feel…” (d) finding a middle way
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
21. 21.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) bringing up old fights (d) finding a middle way
22. 22.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) name-calling (d) bringing up old fights
23. 23.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) taking sides at once (d) name-calling
24. 24.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
25. 25.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
26. 26.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
28. 28.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
29. 29.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) shouting back (d) taking sides at once
30. 30.True or false: “shouting back” helps solve a conflict. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) taking sides at once (d) name-calling
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 1 (d) step 3
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
35. 35.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
36. 36.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
37. 37.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
38. 38.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
39. 39.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) walking off in anger (d) taking sides at once
40. 40.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students