Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 477 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1
4. 4.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) using a calm voice (d) listening without blame
5. 5.True or false: “name-calling” makes a conflict worse. (a) False (b) True
6. 6.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
7. 7.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
9. 9.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) walking off in anger (d) listening without blame
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
11. 11.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
12. 12.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
14. 14.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
15. 15.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
16. 16.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
17. 17.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
19. 19.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 1 (d) step 3
20. 20.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) shouting back (d) saying “I feel…”
21. 21.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
23. 23.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) spreading gossip (d) using a calm voice
24. 24.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
25. 25.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
26. 26.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
27. 27.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
28. 28.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
29. 29.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) listening without blame (d) finding a middle way
30. 30.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
31. 31.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
32. 32.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) using a calm voice (d) apologising sincerely
33. 33.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
34. 34.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
35. 35.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) name-calling (d) apologising sincerely
36. 36.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
37. 37.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
38. 38.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
40. 40.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) listening without blame (d) apologising sincerely

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