Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 478 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) saying “I feel…”
2. 2.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) apologising sincerely (d) taking sides at once
4. 4.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
5. 5.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
8. 8.True or false: “name-calling” helps solve a conflict. (a) True (b) False
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 2 (d) step 3
10. 10.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) bringing up old fights
12. 12.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) spreading gossip (d) name-calling
13. 13.Which of these makes a conflict worse? (a) name-calling (b) apologising sincerely (c) saying “I feel…” (d) focusing on the problem
14. 14.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
16. 16.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
17. 17.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
18. 18.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a winner and loser (d) with a fight
19. 19.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
20. 20.Which of these helps solve a conflict? (a) bringing up old fights (b) finding a middle way (c) shouting back (d) taking sides at once
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
22. 22.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) using a calm voice (d) finding a middle way
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
25. 25.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
28. 28.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) spreading gossip
29. 29.Which of these helps solve a conflict? (a) focusing on the problem (b) name-calling (c) bringing up old fights (d) spreading gossip
30. 30.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) apologising sincerely (d) bringing up old fights
31. 31.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) listening without blame
32. 32.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
33. 33.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
36. 36.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) walking off in anger (d) using a calm voice
37. 37.True or false: “shouting back” helps solve a conflict. (a) True (b) False
38. 38.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1

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