Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 479 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) shouting back
2. 2.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
3. 3.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) bringing up old fights (d) spreading gossip
4. 4.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
5. 5.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
7. 7.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
8. 8.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
10. 10.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) bringing up old fights
12. 12.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) bringing up old fights
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
14. 14.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
15. 15.Which of these makes a conflict worse? (a) listening without blame (b) shouting back (c) finding a middle way (d) using a calm voice
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) apologising sincerely (d) listening without blame
17. 17.True or false: “shouting back” makes a conflict worse. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) bringing up old fights (d) shouting back
19. 19.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
20. 20.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) walking off in anger (d) using a calm voice
21. 21.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
22. 22.Which of these makes a conflict worse? (a) walking off in anger (b) using a calm voice (c) saying “I feel…” (d) focusing on the problem
23. 23.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) focusing on the problem (d) taking sides at once
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
26. 26.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) name-calling (d) using a calm voice
28. 28.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
30. 30.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
31. 31.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
33. 33.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
34. 34.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
35. 35.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
36. 36.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
37. 37.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) bringing up old fights (d) finding a middle way
38. 38.True or false: “name-calling” helps solve a conflict. (a) True (b) False
39. 39.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
40. 40.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) using a calm voice (d) taking sides at once

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