Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 48 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
2. 2.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) taking sides at once (d) focusing on the problem
4. 4.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 1 (d) step 4
5. 5.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
7. 7.Which of these helps solve a conflict? (a) using a calm voice (b) taking sides at once (c) bringing up old fights (d) walking off in anger
8. 8.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) listening without blame (d) apologising sincerely
10. 10.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) focusing on the problem (d) saying “I feel…”
11. 11.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
12. 12.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) bringing up old fights
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) focusing on the problem (c) bringing up old fights (d) taking sides at once
14. 14.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
15. 15.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) taking sides at once (d) listening without blame
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
18. 18.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
19. 19.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) bringing up old fights (d) shouting back
20. 20.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
22. 22.True or false: “name-calling” makes a conflict worse. (a) True (b) False
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 4 (d) step 2
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
25. 25.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
26. 26.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
28. 28.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) finding a middle way (d) taking sides at once
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
30. 30.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
31. 31.Which of these makes a conflict worse? (a) shouting back (b) listening without blame (c) saying “I feel…” (d) finding a middle way
32. 32.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
33. 33.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) taking sides at once (d) listening without blame
35. 35.Which of these helps solve a conflict? (a) apologising sincerely (b) walking off in anger (c) bringing up old fights (d) name-calling
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
37. 37.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) name-calling (d) taking sides at once
38. 38.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
39. 39.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
40. 40.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False

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