Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 482 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) apologising sincerely
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 2 (d) step 4
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
6. 6.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
7. 7.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
11. 11.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
12. 12.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
13. 13.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) bringing up old fights (d) shouting back
14. 14.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) listening without blame (d) walking off in anger
15. 15.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) spreading gossip (d) focusing on the problem
16. 16.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
17. 17.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
18. 18.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) finding a middle way (d) bringing up old fights
19. 19.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
23. 23.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
25. 25.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) taking sides at once
26. 26.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 2 (d) step 1
27. 27.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) listening without blame
28. 28.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
29. 29.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) apologising sincerely (d) bringing up old fights
30. 30.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
32. 32.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
35. 35.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
36. 36.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
37. 37.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
38. 38.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) walking off in anger (d) apologising sincerely
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
40. 40.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast

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