Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 483 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
2. 2.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) shouting back (d) using a calm voice
3. 3.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
4. 4.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
6. 6.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) taking sides at once (d) finding a middle way
7. 7.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) walking off in anger (d) saying “I feel…”
8. 8.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
9. 9.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
10. 10.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
13. 13.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
14. 14.Which of these makes a conflict worse? (a) bringing up old fights (b) listening without blame (c) focusing on the problem (d) using a calm voice
15. 15.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) shouting back
17. 17.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
18. 18.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 3 (d) step 1
19. 19.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
20. 20.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 2 (d) step 3
21. 21.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) saying “I feel…” (d) shouting back
22. 22.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
23. 23.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
24. 24.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
25. 25.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) apologising sincerely (d) using a calm voice
27. 27.Which of these helps solve a conflict? (a) walking off in anger (b) apologising sincerely (c) taking sides at once (d) spreading gossip
28. 28.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
29. 29.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
30. 30.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
31. 31.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) apologising sincerely (d) using a calm voice
32. 32.True or false: “shouting back” helps solve a conflict. (a) False (b) True
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
34. 34.Which of these makes a conflict worse? (a) apologising sincerely (b) taking sides at once (c) listening without blame (d) using a calm voice
35. 35.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
40. 40.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students