Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 492 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
3. 3.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
4. 4.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
5. 5.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 4 (d) step 1
6. 6.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
8. 8.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
9. 9.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
10. 10.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) name-calling (d) bringing up old fights
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
12. 12.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
13. 13.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) saying “I feel…” (d) focusing on the problem
14. 14.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) apologising sincerely
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) finding a middle way (d) listening without blame
16. 16.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
17. 17.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
20. 20.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) shouting back (d) using a calm voice
21. 21.True or false: “name-calling” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
23. 23.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
24. 24.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
25. 25.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) spreading gossip (d) name-calling
26. 26.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) apologising sincerely (d) using a calm voice
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
28. 28.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) name-calling
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
30. 30.True or false: “shouting back” helps solve a conflict. (a) False (b) True
31. 31.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) bringing up old fights (d) spreading gossip
32. 32.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
33. 33.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
34. 34.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) taking sides at once (d) focusing on the problem
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) bringing up old fights (d) taking sides at once
37. 37.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
38. 38.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) shouting back (d) focusing on the problem
39. 39.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
40. 40.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it

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