Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 493 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
2. 2.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
3. 3.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) name-calling (d) saying “I feel…”
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
5. 5.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 4 (d) step 3
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
7. 7.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
8. 8.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
9. 9.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
11. 11.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) focusing on the problem (d) listening without blame
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) saying “I feel…” (c) shouting back (d) walking off in anger
13. 13.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
15. 15.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
16. 16.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
17. 17.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
18. 18.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) shouting back (d) listening without blame
19. 19.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
20. 20.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
21. 21.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) taking sides at once (d) using a calm voice
22. 22.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
24. 24.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) saying “I feel…” (d) apologising sincerely
25. 25.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) name-calling (d) finding a middle way
26. 26.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) bringing up old fights (d) name-calling
27. 27.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
28. 28.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) using a calm voice
29. 29.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
30. 30.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
31. 31.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
33. 33.Which of these makes a conflict worse? (a) bringing up old fights (b) focusing on the problem (c) finding a middle way (d) saying “I feel…”
34. 34.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
35. 35.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
37. 37.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
39. 39.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse

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