Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 495 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
2. 2.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 3 (d) step 1
4. 4.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) shouting back (d) name-calling
5. 5.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
6. 6.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 4 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
10. 10.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
11. 11.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
12. 12.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
14. 14.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
15. 15.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 1 (d) step 2
16. 16.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 2 (d) step 3
17. 17.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) bringing up old fights (d) listening without blame
18. 18.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
19. 19.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
22. 22.True or false: “name-calling” helps solve a conflict. (a) False (b) True
23. 23.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
24. 24.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) taking sides at once (d) name-calling
25. 25.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
26. 26.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
27. 27.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
28. 28.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) shouting back (d) bringing up old fights
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
31. 31.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
33. 33.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) name-calling
34. 34.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
37. 37.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) name-calling (d) taking sides at once
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

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