Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 497 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
2. 2.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
3. 3.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) listening without blame (d) using a calm voice
4. 4.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
5. 5.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
6. 6.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 1 (d) step 2
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
8. 8.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
9. 9.True or false: “shouting back” helps solve a conflict. (a) False (b) True
10. 10.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
11. 11.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
12. 12.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) saying “I feel…” (d) using a calm voice
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) finding a middle way (d) walking off in anger
15. 15.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
17. 17.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
18. 18.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
19. 19.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
20. 20.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
23. 23.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) listening without blame (d) saying “I feel…”
24. 24.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
25. 25.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) using a calm voice (d) bringing up old fights
26. 26.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
27. 27.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) taking sides at once (d) spreading gossip
28. 28.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
29. 29.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) bringing up old fights (d) saying “I feel…”
30. 30.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
31. 31.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
33. 33.True or false: “name-calling” helps solve a conflict. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) taking sides at once (d) spreading gossip
35. 35.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
38. 38.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together

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