Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 498 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
2. 2.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) bringing up old fights (d) saying “I feel…”
3. 3.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
4. 4.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
5. 5.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
7. 7.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
8. 8.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) using a calm voice (d) taking sides at once
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) name-calling (d) listening without blame
11. 11.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
12. 12.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
13. 13.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) bringing up old fights (d) shouting back
14. 14.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
15. 15.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) apologising sincerely (d) focusing on the problem
16. 16.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
17. 17.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 4 (d) step 2
18. 18.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
19. 19.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
20. 20.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) bringing up old fights (d) taking sides at once
21. 21.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
22. 22.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
23. 23.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
24. 24.True or false: “name-calling” helps solve a conflict. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) finding a middle way (d) using a calm voice
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
27. 27.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) taking sides at once (d) focusing on the problem
28. 28.Which of these makes a conflict worse? (a) apologising sincerely (b) shouting back (c) finding a middle way (d) saying “I feel…”
29. 29.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
31. 31.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
36. 36.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
38. 38.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
40. 40.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) focusing on the problem (d) saying “I feel…”

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