Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 50 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
2. 2.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
3. 3.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
4. 4.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
6. 6.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
7. 7.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) focusing on the problem (d) finding a middle way
9. 9.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
11. 11.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
12. 12.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
13. 13.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
14. 14.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) using a calm voice (d) bringing up old fights
15. 15.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
16. 16.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
17. 17.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
18. 18.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) taking sides at once (d) shouting back
19. 19.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
20. 20.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
21. 21.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) using a calm voice (d) listening without blame
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
23. 23.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
24. 24.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) shouting back (d) apologising sincerely
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) bringing up old fights (d) using a calm voice
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) saying “I feel…” (d) taking sides at once
28. 28.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
29. 29.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
30. 30.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) finding a middle way (d) using a calm voice
31. 31.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
32. 32.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 2 (d) step 3
34. 34.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
35. 35.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
36. 36.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 2 (d) step 1
37. 37.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) finding a middle way
38. 38.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
39. 39.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
40. 40.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) taking sides at once (d) listening without blame

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students