Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 51 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
2. 2.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) taking sides at once (d) finding a middle way
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
5. 5.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
8. 8.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) bringing up old fights (d) taking sides at once
9. 9.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
10. 10.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
11. 11.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) apologising sincerely (d) using a calm voice
12. 12.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
13. 13.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
15. 15.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
16. 16.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
17. 17.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
19. 19.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
20. 20.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) walking off in anger (d) using a calm voice
22. 22.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
23. 23.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
24. 24.Which of these helps solve a conflict? (a) spreading gossip (b) saying “I feel…” (c) name-calling (d) taking sides at once
25. 25.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
26. 26.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) listening without blame (d) finding a middle way
27. 27.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) spreading gossip (d) saying “I feel…”
30. 30.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) taking sides at once (d) shouting back
31. 31.Which of these makes a conflict worse? (a) shouting back (b) saying “I feel…” (c) apologising sincerely (d) listening without blame
32. 32.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
33. 33.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) listening without blame
34. 34.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) shouting back (d) name-calling
35. 35.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) bringing up old fights (d) using a calm voice
36. 36.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
37. 37.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) using a calm voice
38. 38.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse

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