Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 505 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
2. 2.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
3. 3.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
4. 4.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
6. 6.True or false: “shouting back” helps solve a conflict. (a) False (b) True
7. 7.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
8. 8.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
9. 9.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
10. 10.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
11. 11.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) using a calm voice (d) name-calling
12. 12.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) shouting back (d) apologising sincerely
13. 13.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
15. 15.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
16. 16.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
17. 17.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
18. 18.Which of these makes a conflict worse? (a) listening without blame (b) name-calling (c) focusing on the problem (d) using a calm voice
19. 19.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) finding a middle way (d) name-calling
20. 20.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
21. 21.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with a fight (d) with silence
22. 22.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
23. 23.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
25. 25.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
26. 26.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) name-calling (d) walking off in anger
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) spreading gossip (d) shouting back
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
34. 34.Which of these helps solve a conflict? (a) using a calm voice (b) name-calling (c) spreading gossip (d) walking off in anger
35. 35.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
37. 37.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) saying “I feel…” (d) spreading gossip
38. 38.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) finding a middle way (d) walking off in anger
39. 39.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
40. 40.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s

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