Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 508 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
2. 2.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) listening without blame
3. 3.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
6. 6.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
7. 7.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) listening without blame (d) name-calling
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) apologising sincerely (d) spreading gossip
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
10. 10.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) walking off in anger (d) saying “I feel…”
11. 11.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) taking sides at once (c) listening without blame (d) saying “I feel…”
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
14. 14.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
15. 15.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 1 (d) step 3
16. 16.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) name-calling (d) taking sides at once
17. 17.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) spreading gossip
18. 18.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
19. 19.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
20. 20.True or false: “shouting back” makes a conflict worse. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) using a calm voice
22. 22.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) spreading gossip (d) taking sides at once
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
24. 24.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
25. 25.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
26. 26.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
27. 27.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
28. 28.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
29. 29.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
30. 30.Which of these makes a conflict worse? (a) shouting back (b) saying “I feel…” (c) listening without blame (d) using a calm voice
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
32. 32.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) shouting back
33. 33.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
34. 34.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) walking off in anger (d) spreading gossip
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 1 (d) step 2
37. 37.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) walking off in anger (d) apologising sincerely
38. 38.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
39. 39.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
40. 40.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) focusing on the problem

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students