Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 52 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
2. 2.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
4. 4.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) bringing up old fights
5. 5.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
6. 6.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
7. 7.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
8. 8.Which of these helps solve a conflict? (a) shouting back (b) focusing on the problem (c) walking off in anger (d) bringing up old fights
9. 9.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) spreading gossip (d) listening without blame
11. 11.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) listening without blame (d) taking sides at once
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
13. 13.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
14. 14.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) bringing up old fights (d) walking off in anger
16. 16.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
17. 17.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
18. 18.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
19. 19.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) taking sides at once
20. 20.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
21. 21.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
22. 22.True or false: “name-calling” helps solve a conflict. (a) True (b) False
23. 23.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
25. 25.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) listening without blame (d) spreading gossip
26. 26.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
29. 29.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
30. 30.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) spreading gossip (d) listening without blame
33. 33.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) listening without blame (d) focusing on the problem
34. 34.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
35. 35.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) spreading gossip (d) using a calm voice
36. 36.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
38. 38.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4

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