Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 512 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
2. 2.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) name-calling
3. 3.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
5. 5.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) using a calm voice (d) walking off in anger
6. 6.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) bringing up old fights (d) saying “I feel…”
7. 7.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) shouting back
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) finding a middle way (d) spreading gossip
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
10. 10.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) taking sides at once (d) walking off in anger
11. 11.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
12. 12.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) bringing up old fights (d) spreading gossip
13. 13.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
15. 15.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
17. 17.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) using a calm voice (d) spreading gossip
18. 18.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
20. 20.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
21. 21.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) taking sides at once (d) apologising sincerely
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
23. 23.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
24. 24.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
26. 26.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) shouting back (d) using a calm voice
27. 27.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) spreading gossip (d) taking sides at once
29. 29.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) apologising sincerely (d) spreading gossip
30. 30.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
32. 32.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
33. 33.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
34. 34.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) name-calling (d) saying “I feel…”
35. 35.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
37. 37.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
40. 40.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) taking sides at once (d) saying “I feel…”

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