Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 514 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
2. 2.Which of these makes a conflict worse? (a) listening without blame (b) spreading gossip (c) finding a middle way (d) saying “I feel…”
3. 3.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
4. 4.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) listening without blame (d) shouting back
5. 5.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) focusing on the problem (d) using a calm voice
6. 6.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
7. 7.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
8. 8.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) spreading gossip (d) focusing on the problem
10. 10.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) listening without blame (d) name-calling
11. 11.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) taking sides at once (d) walking off in anger
12. 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) listening without blame (d) name-calling
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
14. 14.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
17. 17.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
18. 18.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
20. 20.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
21. 21.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
23. 23.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
25. 25.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) apologising sincerely (d) name-calling
26. 26.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) taking sides at once (d) shouting back
29. 29.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
30. 30.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
31. 31.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
32. 32.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) spreading gossip (d) using a calm voice
34. 34.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
35. 35.Which of these makes a conflict worse? (a) name-calling (b) finding a middle way (c) focusing on the problem (d) saying “I feel…”
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
39. 39.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) apologising sincerely (d) focusing on the problem

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