Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 527 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
3. 3.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “Stop being silly!”
4. 4.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) walking off in anger (d) saying “I feel…”
5. 5.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) walking off in anger (d) listening without blame
7. 7.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
8. 8.Which of these helps solve a conflict? (a) finding a middle way (b) walking off in anger (c) shouting back (d) taking sides at once
9. 9.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
11. 11.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) finding a middle way (d) name-calling
12. 12.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
13. 13.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
14. 14.Which of these helps solve a conflict? (a) focusing on the problem (b) spreading gossip (c) shouting back (d) taking sides at once
15. 15.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
16. 16.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) shouting back (d) using a calm voice
17. 17.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
18. 18.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
19. 19.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
22. 22.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) taking sides at once (d) shouting back
23. 23.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
24. 24.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
25. 25.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
26. 26.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
29. 29.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) walking off in anger (d) spreading gossip
30. 30.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) listening without blame (d) finding a middle way
31. 31.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
33. 33.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) apologising sincerely (d) bringing up old fights
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
35. 35.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
36. 36.Which of these helps solve a conflict? (a) name-calling (b) listening without blame (c) bringing up old fights (d) taking sides at once
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
38. 38.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
39. 39.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) using a calm voice (d) focusing on the problem
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

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