Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 528 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
2. 2.Which of these makes a conflict worse? (a) saying “I feel…” (b) shouting back (c) focusing on the problem (d) finding a middle way
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
5. 5.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
6. 6.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
7. 7.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
8. 8.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) apologising sincerely (d) spreading gossip
9. 9.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
11. 11.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) taking sides at once (d) bringing up old fights
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) apologising sincerely
13. 13.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) bringing up old fights (d) name-calling
14. 14.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
15. 15.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) listening without blame
16. 16.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
18. 18.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
19. 19.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) shouting back (d) focusing on the problem
20. 20.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
21. 21.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
22. 22.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
23. 23.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
25. 25.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) taking sides at once (d) focusing on the problem
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
30. 30.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
32. 32.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
33. 33.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
34. 34.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) spreading gossip (d) saying “I feel…”
35. 35.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
36. 36.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
39. 39.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
40. 40.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it

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