Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 530 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
2. 2.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with silence (d) with a fight
3. 3.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) listening without blame (d) finding a middle way
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
5. 5.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
6. 6.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) walking off in anger (d) focusing on the problem
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
10. 10.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) using a calm voice (d) saying “I feel…”
11. 11.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) finding a middle way (d) bringing up old fights
12. 12.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
13. 13.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) taking sides at once (d) spreading gossip
14. 14.Which of these helps solve a conflict? (a) bringing up old fights (b) listening without blame (c) shouting back (d) spreading gossip
15. 15.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) listening without blame (d) shouting back
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
17. 17.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
19. 19.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) name-calling
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 2 (d) step 3
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
22. 22.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) bringing up old fights (d) saying “I feel…”
23. 23.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) name-calling (d) taking sides at once
24. 24.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) walking off in anger
25. 25.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
27. 27.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
28. 28.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) spreading gossip (d) finding a middle way
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 1 (d) step 3
34. 34.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
36. 36.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
37. 37.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) spreading gossip (d) focusing on the problem
38. 38.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
39. 39.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
40. 40.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it

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