Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 539 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
2. 2.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
3. 3.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
5. 5.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) apologising sincerely (d) name-calling
6. 6.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) finding a middle way (d) apologising sincerely
7. 7.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
8. 8.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) apologising sincerely (d) taking sides at once
10. 10.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
12. 12.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) finding a middle way (d) taking sides at once
13. 13.Which of these helps solve a conflict? (a) bringing up old fights (b) focusing on the problem (c) shouting back (d) taking sides at once
14. 14.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) walking off in anger (d) finding a middle way
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) using a calm voice (d) taking sides at once
16. 16.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
17. 17.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
18. 18.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
19. 19.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 1 (d) step 3
20. 20.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) taking sides at once (d) name-calling
21. 21.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) apologising sincerely (d) focusing on the problem
22. 22.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
23. 23.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) shouting back (d) walking off in anger
24. 24.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 3 (d) step 4
25. 25.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
27. 27.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
29. 29.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 1 (d) step 3
32. 32.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
33. 33.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
34. 34.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
35. 35.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) finding a middle way (d) walking off in anger
39. 39.Which of these makes a conflict worse? (a) listening without blame (b) bringing up old fights (c) focusing on the problem (d) using a calm voice
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together

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