Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 542 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) listening without blame (d) shouting back
2. 2.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) name-calling (d) using a calm voice
3. 3.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
5. 5.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) taking sides at once (d) spreading gossip
6. 6.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
7. 7.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
8. 8.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) shouting back (d) spreading gossip
9. 9.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
10. 10.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
11. 11.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
12. 12.True or false: “shouting back” helps solve a conflict. (a) False (b) True
13. 13.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
14. 14.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
15. 15.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) walking off in anger (d) bringing up old fights
16. 16.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
17. 17.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
18. 18.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
20. 20.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
21. 21.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
23. 23.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
27. 27.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) using a calm voice (d) bringing up old fights
28. 28.Which of these makes a conflict worse? (a) finding a middle way (b) spreading gossip (c) listening without blame (d) using a calm voice
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) taking sides at once (c) saying “I feel…” (d) focusing on the problem
30. 30.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
33. 33.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) spreading gossip (d) walking off in anger
35. 35.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
36. 36.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
37. 37.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) taking sides at once

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