Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 546 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
2. 2.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
3. 3.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) using a calm voice (d) saying “I feel…”
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
5. 5.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
6. 6.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
7. 7.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) shouting back (d) saying “I feel…”
8. 8.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) listening without blame
10. 10.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
11. 11.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
12. 12.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
13. 13.Which of these helps solve a conflict? (a) shouting back (b) saying “I feel…” (c) taking sides at once (d) spreading gossip
14. 14.True or false: “shouting back” makes a conflict worse. (a) False (b) True
15. 15.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
16. 16.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
17. 17.Which of these helps solve a conflict? (a) using a calm voice (b) walking off in anger (c) name-calling (d) shouting back
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
19. 19.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) saying “I feel…”
20. 20.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) listening without blame (d) bringing up old fights
21. 21.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
22. 22.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) spreading gossip (d) focusing on the problem
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) walking off in anger (c) saying “I feel…” (d) finding a middle way
25. 25.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
26. 26.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) shouting back
27. 27.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
28. 28.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
29. 29.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) shouting back (d) taking sides at once
30. 30.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) apologising sincerely (d) listening without blame
32. 32.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
33. 33.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
34. 34.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) taking sides at once (d) using a calm voice
35. 35.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
36. 36.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 4 (d) step 1
37. 37.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
38. 38.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students