Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 555 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
2. 2.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) walking off in anger (d) focusing on the problem
3. 3.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) taking sides at once (d) saying “I feel…”
4. 4.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 1 (d) step 4
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
6. 6.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
7. 7.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
8. 8.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
10. 10.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 1 (d) step 3
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) listening without blame (d) taking sides at once
13. 13.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
14. 14.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
15. 15.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
17. 17.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) finding a middle way (d) focusing on the problem
18. 18.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
19. 19.Which of these makes a conflict worse? (a) listening without blame (b) shouting back (c) using a calm voice (d) apologising sincerely
20. 20.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
22. 22.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
23. 23.True or false: “name-calling” makes a conflict worse. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) bringing up old fights (d) focusing on the problem
25. 25.Which of these makes a conflict worse? (a) using a calm voice (b) walking off in anger (c) finding a middle way (d) saying “I feel…”
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
27. 27.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) focusing on the problem
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
29. 29.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
30. 30.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
31. 31.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) apologising sincerely (d) spreading gossip
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
33. 33.Which of these makes a conflict worse? (a) using a calm voice (b) name-calling (c) finding a middle way (d) apologising sincerely
34. 34.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
35. 35.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
36. 36.True or false: “name-calling” helps solve a conflict. (a) True (b) False
37. 37.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
38. 38.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) name-calling (d) finding a middle way
39. 39.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
40. 40.True or false: “listening without blame” helps solve a conflict. (a) False (b) True

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