Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 56 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
2. 2.True or false: “name-calling” helps solve a conflict. (a) True (b) False
3. 3.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 1 (d) step 2
4. 4.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) walking off in anger (d) using a calm voice
5. 5.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
7. 7.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) name-calling (d) walking off in anger
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 2 (d) step 3
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
11. 11.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
12. 12.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
13. 13.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
14. 14.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
15. 15.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
16. 16.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) finding a middle way (d) walking off in anger
18. 18.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
19. 19.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
21. 21.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) name-calling (d) apologising sincerely
23. 23.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) name-calling
24. 24.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) walking off in anger (d) taking sides at once
25. 25.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
28. 28.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 2 (d) step 4
29. 29.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) spreading gossip (d) finding a middle way
30. 30.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
32. 32.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
33. 33.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) focusing on the problem
34. 34.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) focusing on the problem (d) bringing up old fights
35. 35.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
36. 36.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) apologising sincerely (d) name-calling
37. 37.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) name-calling (d) bringing up old fights
38. 38.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) apologising sincerely
39. 39.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) finding a middle way (d) listening without blame
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students