Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 565 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) saying “I feel…” (d) listening without blame
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
3. 3.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
4. 4.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
9. 9.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) taking sides at once (d) bringing up old fights
10. 10.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 4 (d) step 3
11. 11.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
12. 12.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
13. 13.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) saying “I feel…” (d) focusing on the problem
14. 14.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
18. 18.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) using a calm voice (d) taking sides at once
19. 19.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
20. 20.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) shouting back (d) saying “I feel…”
21. 21.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
22. 22.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
23. 23.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) taking sides at once (d) saying “I feel…”
24. 24.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
25. 25.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) walking off in anger (d) name-calling
26. 26.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 4 (d) step 3
27. 27.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
28. 28.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
29. 29.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) walking off in anger
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
32. 32.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) spreading gossip
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 1 (d) step 4
34. 34.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 1 (d) step 4
35. 35.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
38. 38.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
40. 40.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True

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