Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 567 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) finding a middle way (d) walking off in anger
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
3. 3.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
5. 5.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
8. 8.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) saying “I feel…” (d) walking off in anger
11. 11.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) finding a middle way (d) shouting back
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
13. 13.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
14. 14.True or false: “name-calling” makes a conflict worse. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
16. 16.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) listening without blame (d) apologising sincerely
18. 18.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
19. 19.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
20. 20.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
21. 21.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
23. 23.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
25. 25.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) bringing up old fights (d) saying “I feel…”
26. 26.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
27. 27.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) using a calm voice (d) name-calling
28. 28.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) spreading gossip (d) finding a middle way
29. 29.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
32. 32.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) focusing on the problem (d) spreading gossip
33. 33.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
34. 34.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) name-calling
35. 35.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) finding a middle way (d) saying “I feel…”
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
37. 37.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
38. 38.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 2 (d) step 1
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

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