Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 568 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) shouting back (d) bringing up old fights
2. 2.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
3. 3.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
4. 4.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
5. 5.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) spreading gossip (d) using a calm voice
6. 6.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
8. 8.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 3 (d) step 4
9. 9.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
10. 10.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) shouting back
11. 11.Which of these makes a conflict worse? (a) name-calling (b) listening without blame (c) focusing on the problem (d) apologising sincerely
12. 12.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
13. 13.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
14. 14.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
16. 16.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
17. 17.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) saying “I feel…” (d) taking sides at once
18. 18.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
19. 19.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
21. 21.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) spreading gossip (d) saying “I feel…”
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
23. 23.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) listening without blame (d) taking sides at once
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
25. 25.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
26. 26.True or false: “shouting back” helps solve a conflict. (a) True (b) False
27. 27.Which of these makes a conflict worse? (a) shouting back (b) focusing on the problem (c) apologising sincerely (d) using a calm voice
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
30. 30.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) finding a middle way (d) walking off in anger
31. 31.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
33. 33.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
35. 35.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
37. 37.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 3 (d) step 2
38. 38.True or false: “shouting back” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
40. 40.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students