Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 572 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) using a calm voice (b) walking off in anger (c) focusing on the problem (d) saying “I feel…”
2. 2.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
4. 4.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
5. 5.Which of these helps solve a conflict? (a) taking sides at once (b) finding a middle way (c) name-calling (d) walking off in anger
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
7. 7.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
11. 11.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
12. 12.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
13. 13.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) apologising sincerely (d) name-calling
15. 15.Which of these makes a conflict worse? (a) bringing up old fights (b) using a calm voice (c) finding a middle way (d) focusing on the problem
16. 16.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 3 (d) step 2
18. 18.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
20. 20.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
22. 22.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
23. 23.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) shouting back (d) bringing up old fights
24. 24.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
25. 25.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
26. 26.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) name-calling (d) saying “I feel…”
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
28. 28.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
30. 30.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
31. 31.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
32. 32.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
33. 33.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) apologising sincerely
34. 34.True or false: “name-calling” helps solve a conflict. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
36. 36.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
37. 37.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 4 (d) step 1
38. 38.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) spreading gossip (d) listening without blame
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
40. 40.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) shouting back

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students