Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 579 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
2. 2.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
3. 3.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
7. 7.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) apologising sincerely (d) finding a middle way
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
9. 9.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) spreading gossip (d) focusing on the problem
10. 10.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 1 (d) step 3
11. 11.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) focusing on the problem
12. 12.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
13. 13.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) listening without blame (d) bringing up old fights
14. 14.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) listening without blame (d) using a calm voice
15. 15.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) shouting back (d) name-calling
16. 16.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
17. 17.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) the leader picks alone (d) combine the best parts
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
20. 20.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
22. 22.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) spreading gossip (d) listening without blame
23. 23.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
24. 24.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
26. 26.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
27. 27.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
29. 29.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
30. 30.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
31. 31.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) listening without blame (d) spreading gossip
32. 32.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 3 (d) step 4
33. 33.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
34. 34.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
35. 35.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
36. 36.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
37. 37.True or false: “shouting back” makes a conflict worse. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) shouting back
39. 39.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
40. 40.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse

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