Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 580 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) apologising sincerely (d) walking off in anger
2. 2.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
3. 3.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 4 (d) step 2
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) listening without blame (d) apologising sincerely
5. 5.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
6. 6.True or false: “shouting back” makes a conflict worse. (a) False (b) True
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
8. 8.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 4 (d) step 3
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
10. 10.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) spreading gossip (d) listening without blame
11. 11.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) using a calm voice (d) apologising sincerely
12. 12.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) walking off in anger (d) spreading gossip
13. 13.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
14. 14.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
15. 15.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
16. 16.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
17. 17.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) using a calm voice (d) taking sides at once
18. 18.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
19. 19.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) using a calm voice (d) focusing on the problem
20. 20.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
24. 24.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) taking sides at once (d) saying “I feel…”
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
26. 26.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) finding a middle way (d) spreading gossip
27. 27.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
28. 28.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) walking off in anger (d) finding a middle way
29. 29.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) saying “I feel…”
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
31. 31.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) saying “I feel…” (d) taking sides at once
32. 32.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
33. 33.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
34. 34.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) taking sides at once (d) bringing up old fights
36. 36.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) apologising sincerely (d) listening without blame
37. 37.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
38. 38.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
39. 39.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
40. 40.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) using a calm voice

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students