Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 581 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
2. 2.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
3. 3.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
4. 4.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
6. 6.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) apologising sincerely (d) shouting back
7. 7.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
9. 9.True or false: “name-calling” makes a conflict worse. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) shouting back
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) taking sides at once (d) using a calm voice
12. 12.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
13. 13.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
14. 14.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) spreading gossip (d) listening without blame
15. 15.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) spreading gossip
16. 16.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
17. 17.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
18. 18.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) spreading gossip (d) finding a middle way
19. 19.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 4 (d) step 2
20. 20.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
22. 22.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
23. 23.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
25. 25.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
26. 26.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
27. 27.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 2 (d) step 1
29. 29.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) listening without blame
30. 30.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
31. 31.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
32. 32.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
33. 33.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) saying “I feel…” (d) apologising sincerely
34. 34.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
35. 35.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
37. 37.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
38. 38.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) using a calm voice (d) focusing on the problem
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
40. 40.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) apologising sincerely (d) finding a middle way

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students