Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 582 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) finding a middle way
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
3. 3.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) shouting back (d) listening without blame
4. 4.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
6. 6.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
7. 7.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 3 (d) step 1
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) apologising sincerely (d) shouting back
10. 10.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 4 (d) step 1
11. 11.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
12. 12.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) name-calling (d) listening without blame
13. 13.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) walking off in anger (d) saying “I feel…”
14. 14.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
15. 15.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) spreading gossip (d) finding a middle way
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
19. 19.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) apologising sincerely (d) taking sides at once
21. 21.True or false: “shouting back” helps solve a conflict. (a) False (b) True
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
23. 23.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) focusing on the problem (d) taking sides at once
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
25. 25.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 3 (d) step 4
27. 27.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) apologising sincerely (d) saying “I feel…”
28. 28.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) bringing up old fights
29. 29.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) saying “I feel…” (d) walking off in anger
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
31. 31.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) finding a middle way (d) name-calling
32. 32.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
34. 34.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
35. 35.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
36. 36.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) finding a middle way (d) walking off in anger
37. 37.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) listening without blame (d) bringing up old fights
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) bringing up old fights (d) taking sides at once
40. 40.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”

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