Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 586 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) taking sides at once (d) listening without blame
2. 2.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
3. 3.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
5. 5.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) taking sides at once (d) walking off in anger
6. 6.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 3 (d) step 1
7. 7.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
8. 8.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) finding a middle way (d) bringing up old fights
9. 9.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) focusing on the problem (d) walking off in anger
10. 10.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) focusing on the problem (d) shouting back
11. 11.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) apologising sincerely (d) walking off in anger
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) spreading gossip (d) shouting back
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
15. 15.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) walking off in anger (d) saying “I feel…”
16. 16.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) bringing up old fights (d) apologising sincerely
17. 17.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
18. 18.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) apologising sincerely (d) finding a middle way
19. 19.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
20. 20.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) shouting back (d) walking off in anger
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
22. 22.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) spreading gossip (d) bringing up old fights
23. 23.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
27. 27.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
29. 29.True or false: “shouting back” helps solve a conflict. (a) False (b) True
30. 30.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with a fight (d) with silence
31. 31.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) walking off in anger (d) using a calm voice
32. 32.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) saying “I feel…” (d) spreading gossip
33. 33.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) using a calm voice (d) taking sides at once
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
37. 37.True or false: “shouting back” makes a conflict worse. (a) False (b) True
38. 38.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
39. 39.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students