Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 587 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
2. 2.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
3. 3.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
4. 4.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
5. 5.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) name-calling (d) spreading gossip
7. 7.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
8. 8.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) using a calm voice (d) saying “I feel…”
9. 9.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
10. 10.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
11. 11.Which of these helps solve a conflict? (a) taking sides at once (b) focusing on the problem (c) walking off in anger (d) bringing up old fights
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
13. 13.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 4 (d) step 1
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) finding a middle way (d) saying “I feel…”
15. 15.Which of these helps solve a conflict? (a) using a calm voice (b) name-calling (c) shouting back (d) spreading gossip
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
17. 17.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
18. 18.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
20. 20.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) shouting back (d) apologising sincerely
21. 21.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) finding a middle way (d) apologising sincerely
22. 22.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) spreading gossip (d) listening without blame
23. 23.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
24. 24.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
25. 25.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
26. 26.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
28. 28.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) listening without blame (d) walking off in anger
30. 30.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
31. 31.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
32. 32.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
35. 35.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) spreading gossip (d) shouting back
36. 36.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
38. 38.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1
40. 40.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath

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