Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 588 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) shouting back (b) apologising sincerely (c) saying “I feel…” (d) using a calm voice
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
3. 3.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
4. 4.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
5. 5.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
6. 6.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) finding a middle way (d) taking sides at once
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
8. 8.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
10. 10.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
11. 11.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) shouting back (d) taking sides at once
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
14. 14.True or false: “name-calling” makes a conflict worse. (a) False (b) True
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
19. 19.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
20. 20.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) apologising sincerely (d) taking sides at once
21. 21.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
22. 22.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
23. 23.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
24. 24.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
25. 25.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) apologising sincerely (d) name-calling
26. 26.Which of these helps solve a conflict? (a) saying “I feel…” (b) taking sides at once (c) name-calling (d) shouting back
27. 27.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
28. 28.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
29. 29.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) listening without blame (d) using a calm voice
30. 30.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
31. 31.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
33. 33.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
34. 34.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 1 (c) step 2 (d) step 3
35. 35.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
36. 36.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
37. 37.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
38. 38.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students