Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 589 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
3. 3.Which of these helps solve a conflict? (a) listening without blame (b) walking off in anger (c) taking sides at once (d) bringing up old fights
4. 4.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) finding a middle way (d) shouting back
5. 5.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
6. 6.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) taking sides at once (d) name-calling
7. 7.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
8. 8.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
9. 9.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
10. 10.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) shouting back (d) walking off in anger
11. 11.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
12. 12.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
13. 13.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) shouting back (d) finding a middle way
14. 14.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) shouting back
15. 15.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
19. 19.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) bringing up old fights (c) using a calm voice (d) finding a middle way
23. 23.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
25. 25.True or false: “shouting back” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
28. 28.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
31. 31.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
32. 32.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
33. 33.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
35. 35.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
37. 37.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) walking off in anger
38. 38.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options

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