Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 592 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) walking off in anger (d) spreading gossip
2. 2.Which of these makes a conflict worse? (a) bringing up old fights (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
3. 3.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) apologising sincerely
5. 5.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
9. 9.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
10. 10.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) walking off in anger (d) listening without blame
11. 11.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
12. 12.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) taking sides at once (d) using a calm voice
13. 13.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) taking sides at once
14. 14.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
15. 15.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
21. 21.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 4 (d) step 1
22. 22.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
23. 23.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) finding a middle way (d) shouting back
24. 24.True or false: “shouting back” makes a conflict worse. (a) False (b) True
25. 25.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) spreading gossip
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
27. 27.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
28. 28.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) taking sides at once (d) name-calling
29. 29.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) listening without blame
30. 30.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
31. 31.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) using a calm voice (d) bringing up old fights
32. 32.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) walking off in anger (d) shouting back
33. 33.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
34. 34.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) saying “I feel…” (d) walking off in anger
35. 35.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
36. 36.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
38. 38.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) shouting back (d) listening without blame
39. 39.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
40. 40.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True

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