Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 593 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) saying “I feel…” (d) using a calm voice
3. 3.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) apologising sincerely (d) shouting back
4. 4.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
5. 5.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) spreading gossip (d) finding a middle way
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
8. 8.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) spreading gossip (d) using a calm voice
9. 9.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
11. 11.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
13. 13.Which of these makes a conflict worse? (a) shouting back (b) saying “I feel…” (c) focusing on the problem (d) listening without blame
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) walking off in anger
15. 15.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) saying “I feel…” (d) using a calm voice
16. 16.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
17. 17.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
18. 18.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
19. 19.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
20. 20.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) bringing up old fights (d) saying “I feel…”
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
22. 22.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) name-calling (d) listening without blame
23. 23.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
24. 24.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
26. 26.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) using a calm voice (d) name-calling
27. 27.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) spreading gossip (d) listening without blame
28. 28.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
30. 30.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
32. 32.True or false: “shouting back” makes a conflict worse. (a) True (b) False
33. 33.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
36. 36.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
37. 37.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
38. 38.True or false: “shouting back” helps solve a conflict. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

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