Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 599 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
2. 2.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) bringing up old fights (d) focusing on the problem
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) shouting back (d) bringing up old fights
4. 4.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) taking sides at once (d) shouting back
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
7. 7.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) taking sides at once (d) finding a middle way
8. 8.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) taking sides at once (d) spreading gossip
9. 9.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) focusing on the problem (d) name-calling
10. 10.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
11. 11.True or false: “name-calling” helps solve a conflict. (a) True (b) False
12. 12.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) taking sides at once (d) walking off in anger
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
15. 15.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
17. 17.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
18. 18.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
19. 19.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
20. 20.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
22. 22.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
23. 23.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) using a calm voice (d) listening without blame
24. 24.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) walking off in anger (d) listening without blame
25. 25.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
26. 26.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
27. 27.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) shouting back (d) spreading gossip
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) spreading gossip
30. 30.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 3 (d) step 4
31. 31.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
32. 32.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
33. 33.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
34. 34.Which of these helps solve a conflict? (a) taking sides at once (b) apologising sincerely (c) shouting back (d) bringing up old fights
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) walking off in anger
37. 37.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
39. 39.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options

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