Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 602 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
2. 2.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
3. 3.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
4. 4.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) saying “I feel…” (d) shouting back
5. 5.Which of these helps solve a conflict? (a) focusing on the problem (b) name-calling (c) taking sides at once (d) shouting back
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) focusing on the problem (d) name-calling
8. 8.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) ignore them (d) pick a winner fast
10. 10.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 4 (d) step 1
12. 12.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
15. 15.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
16. 16.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
18. 18.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) spreading gossip (d) listening without blame
19. 19.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
20. 20.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) shouting back
21. 21.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) bringing up old fights (d) apologising sincerely
23. 23.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
25. 25.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3
26. 26.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
27. 27.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
28. 28.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) finding a middle way
29. 29.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) saying “I feel…”
32. 32.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
33. 33.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) walking off in anger (d) apologising sincerely
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
35. 35.True or false: “name-calling” helps solve a conflict. (a) True (b) False
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
38. 38.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
39. 39.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides

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