Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 608 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 2 (d) step 1
3. 3.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
4. 4.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) apologising sincerely (d) using a calm voice
5. 5.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
6. 6.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) taking sides at once (d) shouting back
7. 7.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2
8. 8.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) spreading gossip (d) using a calm voice
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
11. 11.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
13. 13.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
14. 14.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) listening without blame (d) taking sides at once
15. 15.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) using a calm voice (d) spreading gossip
16. 16.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
17. 17.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) finding a middle way (d) focusing on the problem
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
20. 20.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) spreading gossip (d) shouting back
22. 22.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
23. 23.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
24. 24.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
26. 26.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
27. 27.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
28. 28.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) name-calling (d) using a calm voice
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
31. 31.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) apologising sincerely (d) taking sides at once
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
33. 33.Which of these makes a conflict worse? (a) shouting back (b) listening without blame (c) using a calm voice (d) saying “I feel…”
34. 34.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
35. 35.True or false: “shouting back” helps solve a conflict. (a) True (b) False
36. 36.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
37. 37.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) apologising sincerely (d) shouting back
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) saying “I feel…” (d) finding a middle way
39. 39.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
40. 40.True or false: “listening without blame” helps solve a conflict. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students