Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 610 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
2. 2.True or false: “name-calling” makes a conflict worse. (a) False (b) True
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
4. 4.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) spreading gossip (d) apologising sincerely
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
6. 6.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
7. 7.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) name-calling (d) taking sides at once
8. 8.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) bringing up old fights
9. 9.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
10. 10.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
11. 11.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
12. 12.Which of these makes a conflict worse? (a) spreading gossip (b) listening without blame (c) finding a middle way (d) focusing on the problem
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
14. 14.Which of these helps solve a conflict? (a) walking off in anger (b) finding a middle way (c) bringing up old fights (d) spreading gossip
15. 15.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) name-calling (d) focusing on the problem
16. 16.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
17. 17.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
18. 18.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) finding a middle way (d) bringing up old fights
20. 20.Which of these helps solve a conflict? (a) name-calling (b) listening without blame (c) bringing up old fights (d) spreading gossip
21. 21.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
22. 22.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 3 (d) step 1
23. 23.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
25. 25.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
26. 26.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) spreading gossip (d) listening without blame
27. 27.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
28. 28.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) focusing on the problem (d) bringing up old fights
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
30. 30.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
31. 31.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
32. 32.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
33. 33.Which of these helps solve a conflict? (a) using a calm voice (b) spreading gossip (c) shouting back (d) walking off in anger
34. 34.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) listening without blame (d) taking sides at once
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
37. 37.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
38. 38.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
39. 39.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) saying “I feel…”
40. 40.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) finding a middle way (d) spreading gossip

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