Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 624 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
2. 2.True or false: “shouting back” helps solve a conflict. (a) False (b) True
3. 3.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
4. 4.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) listening without blame (d) walking off in anger
5. 5.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
6. 6.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) walking off in anger (d) bringing up old fights
12. 12.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) using a calm voice (d) apologising sincerely
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) saying “I feel…” (d) focusing on the problem
14. 14.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) taking sides at once (d) using a calm voice
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
18. 18.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
19. 19.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to waste time (d) to find who to blame
20. 20.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
21. 21.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
23. 23.True or false: “shouting back” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 1 (d) step 3
25. 25.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
26. 26.Which of these makes a conflict worse? (a) name-calling (b) apologising sincerely (c) saying “I feel…” (d) finding a middle way
27. 27.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
28. 28.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
30. 30.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
32. 32.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
33. 33.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) spreading gossip (d) saying “I feel…”
34. 34.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
36. 36.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
37. 37.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
38. 38.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute

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