Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 625 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
2. 2.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
3. 3.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
5. 5.Which of these helps solve a conflict? (a) walking off in anger (b) apologising sincerely (c) shouting back (d) taking sides at once
6. 6.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) saying “I feel…” (d) bringing up old fights
7. 7.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) spreading gossip (d) using a calm voice
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
10. 10.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
11. 11.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) taking sides at once (d) saying “I feel…”
12. 12.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
14. 14.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
16. 16.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
17. 17.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
19. 19.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
20. 20.Which of these helps solve a conflict? (a) focusing on the problem (b) shouting back (c) spreading gossip (d) name-calling
21. 21.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
23. 23.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) taking sides at once (d) saying “I feel…”
24. 24.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
25. 25.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
26. 26.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
27. 27.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) spreading gossip (d) saying “I feel…”
28. 28.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
29. 29.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
31. 31.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
33. 33.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
34. 34.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) listening without blame (d) saying “I feel…”
35. 35.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
37. 37.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
40. 40.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students